AWR Technology - EXPORT www.awrtech.co.uk

EXPORTS

Our products may not be the cheapest but we aim to provide rugged units that last .. and last. We do not have mass produced items and so we can tailor specific products to meet your needs. We also provide excellent after sales service to solve any problems you may have. Some systems are extremely complex but we endeavour to leave you a competent user. Purchase of an Intelligent Drive System also gives continuing support and firmware upgrades at nominal cost.

COMPLIANCE: All our products have been tested and comply with European Directives for CE marking (EMC and Safety), RoHS and WEEE. The EMC and safety tests are more stringent than FCC regulations (USA) so we are happy to supply units throughout the world.
If you wish to dispose of your product contact AWR Technology for re-use of the items.

CHOOSING: A DRIVE SYSTEM for a telescope needs MOTORS, a DRIVE BOX and a HANDSET. Select as desired from the range listed here. Next supply the information requested and send to AWR TECHNOLOGY. Read the sheet on installing drive systems. To get the best out of your mechanics it is advisable to give a service.

As a guide, select your products and divide by 1.2 This gives you the GBP price which you can convert to your local currency by using a currency converter such as XE.COM

SHIPMENT. Postage is at cost and depends on the weight shipped. Please contact us for the postage cost. We normally ship by a 7 day airfreight insured service (PARCELFORCE) through your postal delivery service. If you want it quicker it just costs more! NOTE - all goods are generally made to order so there may be some weeks before it is ready to ship. All goods have a track back number and we can trace its location during transit. You should contact us if the parcel has not arrived a reasonable time after shipment. There have been unacceptable delays in the past in our postal system - around Christmas is an awkward time, the 7 days slips into 4 weeks!

TAX / CUSTOMS. We ship the goods free of UK tax (VAT). In your country the Customs service may open the parcel and work out an Import Duty and Local Sales Tax and these amounts will be requested from you on delivery.

CURRENCY. We charge your credit account in UK pounds sterling. The credit card company works out the conversion and charges a small amount for the currency conversion. The UK pound to US dollar rate fluctuates over a broad band but is given in all national or financial newspapers, or using on-line currency converter.

PAYMENT. Buying our products from outside the UK is easy, payment can be by credit/debit card or by a cheque drawn on an English bank or by direct bank transfer using our IBAN number If you cannot pay by these means we can accept a cheque in your local currency but please add in the equivalent of 10.00 Sterling for money exchange fees. We can advise if you are unsure. Institutions can order the goods and an invoice will be sent, otherwise we request payment with order.